Help and information for parents and family members of PlayStation players
It only takes five minutes on your computer or mobile phone to set restrictions on the play time and spending of your kids.
Choose where to start
6 things you need to know about the update!
A short introduction to PlayStation aimed at parents
Make password recovery for your PSN account easier by setting a security question and security answer.
Control when and for how long each individual child can play for
Find out the causes for a PlayStation suspension or ban, from breaking the Terms of Service to having a debt on your account.
2-Step Verification: protecting your PlayStation Network account with your mobile phone!
It's easy to change your password on PlayStation 4, and improve your account security.
Browse all how-tos related to your PSN account, your store wallet, chargebacks and related issues
Browse all how-tos related to mistaken purchases, refunds, PlayStation store debts and unauthorised transactions
Browse all how-tos related to account security, password retrieval and 2-step-verification
Browse all of the game-related resources and help materials
Your account is easily kept safe by using common sense... and the simple tricks in this article!
The world of gaming is an inclusive space which brings people together from all over the world.
The kids just discovered a game that’s completely free to play and they are really enjoying it. A free game? Is that possible?